"NOW MORE THAN EVER!"
A successful hotel has more than one person responsible for its success, however, those that fail usually have one person or leader who is responsible for its failure.
While no leader can single handily create a successful hotel – the wrong leader vested with power can single handily bring a hotel down.
Anticipating the future with your management team far outweighs
continual quick fixes for the present.
How to tell if the right people are in the “Key Seats”.
If there are no agreed upon road maps, scorecards, rewards and consequences, there can be no meaningful communication, no motivation, no profitable growth and no fun.
Some hotels were failing well before the recession.
Prevailing or Failing has more to do with what you do to yourself than what the outside world is doing to your hotel.
Not all hotels deserve to last.
